Your guide to purchasing tickets online

9 Mar 2017

At Auckland Live we believe a great entertainment experience starts from the moment you buy tickets to one of our shows, and purchasing your tickets online is a great way of ensuring you’ve got the best seats available.

Ticketmaster NZ is Auckland Live’s official ticket agent and, and we recommend checking ticket availability on Ticketmaster.co.nz before buying through a resale site.

There are several ticketing “resale” websites that also sell tickets for Auckland Live events – for example, dedicated resale sites Ticketmaster Resale, Queen of Tickets, and general sales websites such as TradeMe.

These websites list tickets on behalf of ticket buyers who have chosen to re-sell their tickets – they are not official ticket agents. For more information about resale sites, read more here.

We recommend checking ticket availability on Ticketmaster before buying through a resale site.  If you do purchase resale tickets, there are some things you may want to consider:

• The ticket price advertised on resale sites can sometimes exceed the original face-value price
• Sometimes resale sites do not provide specific information about the location of the seats
• Check what buyer protection policies and purchase terms and conditions are in place (e.g. what happens if the event is cancelled, or if the tickets you’ve purchased are not valid)
• We recommend buying verified tickets if purchasing via a resale site

If you have any questions or would like ticket purchase advice, please contact Auckland Live Ticketing at ticketing@aucklandlive.co.nz.