You'll find the Bruce Mason Centre in Takapuna on Auckland's North Shore. The Centre is on the Promenade, on the corner of Hurstmere Road.

The Bruce Mason Centre Box Office is open:

Every Tuesday 10am – 4pm

And 90-minutes before a performance.

Outside these hours visit aucklandlive.co.nz or phone 0800 111 999

The Bruce Mason Centre is a 1,119 seat theatre. Download the seating map, or take a 3D tour of the theatre.

There are many parking options throughout Takapuna in close proximity to the Bruce Mason Centre, with the closest park being 2 Killarney St which is adjacent to the Bruce Mason Centre. Visit Auckland Transport’s Parking in Auckland webpage for information on locations, rates and closing times.

If you need to exchange your notes for coins, or need any help using Pay and Display machines, please see any staff member at the Bruce Mason Centre who will happily assist you.

Visit our Parking and Transport page for more information.

The Bruce Mason Centre carpark uses parking meters. View instructions here: 
 

Parking Instructions

To ensure your time in our venues is spent with your friends & whānau and enjoying the show we are now cashless in all our bars, cafes and box office.  Going cashless means, we can speed up our customer service and avoid patrons waiting in queues. Thank you for your ongoing support and feel free to contact us at feedback@aucklandlive.co.nz – if you require any further information.

The Bruce Mason Centre is at the heart of Takapuna’s dining district. There are plenty of options close by for a delicious pre-show meal. You can also enjoy a drink and snack at our theatre bar — a great reason to arrive early to the show!

Visit our Eating and Drinking page for more information.

• Smoking and the use of e-cigarettes in this venue are prohibited.
• Be assured, we follow the strictest hygiene standards and protocols as the health and wellbeing of our visitors and team are central to our welcome and manaakitanga.
• Cleaning of our venues, public bathrooms, and spaces remains a high priority and will take place regularly in line with our enhanced on-site hygiene and safety measures. 
• If you would like to wear a mask while visiting us and attending an event or café in our venues, you are welcome to do so.
• We ask that you and your guests make a reasonable assessment of your health status before attending our venue or the event. If you are feeling unwell, please stay at home.  

Drop Off Points 

A dedicated drop-off zone is located just up from the main entrance, running parallel with Killarney Street. This can be accessed from either Killarney Street or The Promenade. 

Reduced Mobility

There are dedicated mobility seats in the theatre and a lift to access all levels.

To book wheelchair seats in any of our venues please contact Ticketmaster on 09 970 9711
Please note this is not a general sales line.  Be sure to specifically request wheelchair seats.

Companion seats are available for those booking wheelchair spaces and guide dogs are welcome at our venues.

There are six mobility car park spaces next to the Bruce Mason in the Killarney Street Car Park.

Visual impaired

For every show, visually impaired patrons can call Ticketmaster at 09 970 9745 any time before 5 pm on the day of the show ,and they will make sure the front of house team is aware of your needs in advance. 

Deaf or hard of hearing

We have a hearing aid loop available for all shows. Contact Ticketmaster on 09 970 9700 for advice on the best seats and to book.

To connect to the hearing loop, switch your hearing aids to ‘tele’.

Visit our Accessibility page for more information.

We commission regular accessibility assessments of all our venues and events from Be. Lab, who have been our accessibility advisors since 2012.

Bruce Mason Centre Virtual Tour
 

Take the Accessibility Virtual Tour

 

If you have lost something at one of our venues, please email LostProperty@aucklandlive.co.nz and tell us: 

• What did you lose?
• Where did you lose it?  
• When did you lose it? 
• What event were you attending? 
• Anything else that might help us find your property.

Wherever possible, Auckland Live will contact potential owners to arrange collection of their property. Items of value are taken to the Central Police Station as soon as possible. Items of a general nature are retained for at least 2 weeks after each event. On a fortnightly basis, any remaining unclaimed items are donated to charity.

​Once the Lost Property Team confirm that your item has been found, lost items may be collected in person from the Box Office on Tuesdays only, 10am-4pm. If collection from the Bruce Mason Centre is not possible, items can be transferred to the Aotea Centre for collection in person during office hours: Monday-Friday, 8am-6pm (except public holidays), or after hours by arrangement on a case-by-case basis as outlined by the Lost Property Team. Alternatively, Auckland Live can arrange courier delivery of Lost Property to the owner at the owner's expense.

When items are collected, Auckland Live requires that a photo ID is presented. A copy of this ID will be retained for a period of six months in case of dispute, and will then be disposed of securely.