Due to the Rail Network Replacement, public transport services will be reduced.  We strongly encourage anyone enquiring to look into this advance, allow lots of time for queues and travelling from the drop off point to the venue, coming through security and finding your seats.

Friday Night: The Penrose train station is CLOSED so buses (with limited capacity) will replace trains.

Saturday Night: Full network closure so no trains will be operating.

For further information on public transport visit Auckland Transport. Or use the Auckland Transport journey planner as a useful tool to plan your journey from your current location.

We have had huge demand for mobility parking for these shows. We cannot accommodate anyone who does not hold a mobility parking permit. As an alternate option, we suggest you’re dropped at the drop off point on Station Road. From there you will need to make your way down Maurice Road (this is about a 10–15-minute walk).

If you come to Gate B you can be assisted by mobility volunteers with wheelchairs/buggies to get to your seats. This service will be busy, so your patience is appreciated. There will be seats at Gate B for you to sit down while you wait for assistance.

Info regarding some park and walk and street parking (within 1km of venue) is also available on the Auckland Transport website.

If you are attending in a wheelchair and are unsure if you have an accessible ticket (not all areas of the stadium can be accessed by wheelchair) you will need to contact Ticketmaster: 09 970 9711 or visit www.ticketmaster.co.nz/help

VENUE MAP

Road closures will be in place around the stadium to support the safe delivery. A list of these roads can be found on the Auckland Stadiums event page.

We recommend people are seated by 7pm. Elton will start promptly at 7.30pm. 

The expected finish time is approx 10.15pm.

Bag restrictions will be strict. Absolutely no backpacks (of any size) will be permitted.

All other bags or items must not exceed 30cm h x 30cm w x 10cm d.

Do we need to be in by any particular time?

No, the gates do not close. Patrons can arrive at any time but once they are in, they cannot leave and come back.

Can we bring children/babies?

Yes, children and babies are permitted however ALL patrons (regardless of age) must hold their own ticket. Ear protection is strongly encouraged. It is recommended to bring babies in a front pack. No buggy’s/strollers or capsules are permitted.

Can I bring walking stick/frame, knee scooter?

Yes, however if they are not ticketed to a wheelchair/accessible bay these items may need to be stored to keep aisles and exits clear.

Can I buy merchandise at the venue?

Yes, external merch stands are located at Gates A, B & C and will be open from 4.30pm. There are further merch stands within the venue.

Is there a Bag Check available?

Yes, there is bag check available at all gates. There is no cost for this service.  Please be patient at the end of the night collected checked items, there can be some delays.

Weather

Rain is predicted for this weekend. The show will go on unless the conditions are severe and deemed to be too unsafe. The venue is predominately uncovered (only the upper East and West stands are covered) so it is recommended to bring a raincoat or poncho. Umbrellas are not permitted.

Food & Beverage

Patrons may bring a small quantity of home prepared food like baking, sandwiches, or fruit. Absolutely no commercially prepared food or drinks will be permitted. Urns of coffee/tea will not be permitted. Food and bar service available throughout the venue. Only a limited number of retail outlets will accept cash so eftpos/credit card transactions are recommended.